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Bank of Scotland tops FOS mortgage complaints chart

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Bank of Scotland tops FOS mortgage complaints chart

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  • From 1 July to 31 December, 1126 complaints were received for mortgage and home finance related transactions taken out with Bank of Scotland.
  • Lloyds fell outside the top five most complained about lenders for mortgages and home finance.
  • Complaints for Payment Protection Insurance continued to dominate the FOS’s workload with Lloyds Banking Group receiving the most at 36,954.

Read the full story here, on Mortgage Solutions

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