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Phoenix Life racks up 400 ombudsman complaints

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Phoenix Life racks up 400 ombudsman complaints

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  • Phoenix Life attracted more than 400 complaints in the final six months of last year
  • Figures published today show that the ombudsman took on a record 575,836 new cases in total in 2013
  • protection insurance (PPI) claims made up around three-quarters (76%) – with a total of 190,356 new PPI complaints.

Read the full story here on, Professional Adviser

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